Help
Shipping policy
Last updated October 2026
Every order ships free to a valid United States address. No minimum order.
How orders are shipped
Most equipment ships directly from the manufacturer's or distributor's warehouse, which keeps it sealed and in its original packaging. When you send an order, we confirm stock and a delivery date with you by email before we take payment.
Delivery times
We give you a delivery estimate for your order before you pay. As a guide:
- Hobby detectors and pinpointers (Minelab, Garrett, Nokta, Fisher, Teknetics): usually 5 to 8 business days after payment.
- Professional and specialist systems (OKM, GroundTech, Ajax, Geoground, BR Systems): usually 7 to 15 business days, as some ship from overseas.
Tracking
You will receive a tracking number by email as soon as your order ships. If you have not received one within 5 business days of payment, contact us.
Import duties
If an item ships to you from overseas, we tell you before you pay whether any import duties apply.
International orders
We mainly serve the United States. If you are in Canada or elsewhere, send your order or a message and we will quote shipping and any duties before you pay.
Damaged or lost shipments
Inspect the box on delivery. If anything is damaged or missing, contact us within 7 days with photos and we will arrange a replacement or refund.
Email support@premiumdetectors.com, call +1 (307) 370-3071, or write to Premium Detectors LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.