Returns and warranty

You can return unused equipment within 30 days of delivery. Every product carries the full manufacturer's warranty.

Returns

• Contact us within 30 days of delivery before sending anything back.
• Items must be unused beyond initial setup and testing, with all accessories, manuals and original packaging.
• Once we receive and inspect the return, we refund to your original payment method within 5 to 10 business days.
• Return shipping on change-of-mind returns is paid by the customer. If an item arrives faulty or is not what you ordered, we cover return shipping.

Faulty or damaged items

If an item arrives faulty or damaged, contact us within 7 days of delivery and we will arrange a replacement or refund at no cost to you.

Manufacturer warranty

All equipment is sold new with the manufacturer's warranty. Where the manufacturer publishes the warranty length, it is listed in the product's specifications. We help you register your product and handle warranty claims with the manufacturer on your behalf.

Exchanges

Want a different model? Tell us and we will arrange the exchange and charge or refund the difference.

Email support@premiumdetectors.com, call +1 (307) 370-3071, or write to Premium Detectors LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.